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How rafi88 login Handles Your Personal Data

At rafi88 login, the personal information you share when opening an account — your name, contact details, and payment activity across DANA, OVO, GoPay, and QRIS — is…

Data collected at account openingDANA, OVO, GoPay & QRIS transaction recordsRetention periods clearly definedYour right to access or delete dataContact path for privacy requests
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rafi88 login How rafi88 login Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate records, or submit a deletion request, our privacy support team is available seven days a week from…

Live Chat Open the live chat window from inside your account dashboard. Our privacy team responds to data-related queries within two hours during operating hours, 08:00–23:00 WIB, seven days a week.
Email Request Send your data access, correction, or deletion request to [email protected]. We acknowledge every email within 24 hours and aim to resolve privacy cases within 7 working days.
In-Account Form Log in, navigate to Account Settings, then select 'My Data' to submit a structured privacy request. This path keeps your identity verified and speeds up the handling of your submission.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Information

Earning your confidence means being specific about how your data moves through our systems. Each of the practices below reflects an operational decision we made deliberately — not a generic policy statement…

Encrypted Storage

All personal data, including your registered DANA, OVO, GoPay, and QRIS wallet identifiers, is stored using AES-256 encryption at rest. No payment credentials are stored in plain text at any point in the transaction flow.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can review and withdraw cookie consent at any time through the cookie preference centre linked in the page footer.

Account Security

Two-step verification is available for every account. We strongly encourage you to activate it in Account Settings so that login attempts from unrecognised devices in Jakarta or elsewhere are blocked before they reach your session.

Data Retention

Transaction records — including QRIS and GoPay logs — are retained for 24 months to meet financial audit requirements. After that period, records are anonymised or deleted unless a legal hold applies.

Third-Party Sharing

We share your data only with payment processors (such as the DANA and OVO gateways) and identity verification partners strictly necessary to operate your account. We do not sell personal data to advertisers or data brokers.

Your Right to Erasure

You may request full account deletion and data erasure at any time where local law permits. We will confirm the deletion within 14 days and provide written confirmation to your registered email address.

Your Privacy Questions About rafi88 login

The questions below cover what our account holders ask most often about how we use their data, how long we keep it, and what steps to take when they want to exercise their rights. If your question is not listed here, our privacy team is reachable via live chat from 08:00 to 23:00 WIB daily.

We collect your name, email address, phone number, date of birth, and the payment wallet details you register — such as your DANA or OVO account number. We also log your IP address and device type at each login for security purposes.

We store a tokenised reference to your linked wallet, not your full credentials. The actual payment authentication happens on the DANA, OVO, GoPay, or QRIS gateway side, so your PIN or password never passes through our servers.

Transaction logs — including GoPay and QRIS scan records — are kept for 24 months to satisfy financial audit requirements. After that, data is either anonymised or permanently deleted unless a legal obligation requires a longer hold.

Yes. Log in, go to Account Settings, and select 'My Data' to submit a data-access request. Alternatively, email [email protected]. We will send you a structured data export within seven working days of verifying your identity.

Only with the payment processors needed to handle your DANA, OVO, GoPay, and QRIS transactions, and with identity-verification partners where local law requires it. We do not share or sell your personal data to marketing companies or data brokers.

Contact us via live chat (08:00–23:00 WIB) or email [email protected] with your account ID and the request type. Deletion is processed within 14 days where local law permits, and we send written confirmation to your registered email.

We use session cookies for login continuity and analytics cookies to improve page performance. You can manage or withdraw cookie consent at any time through the cookie preference centre in the page footer — no account login is needed to access it.

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